Advent Wireless Keyboard K312 Driver
I have the exact same keyboard (Same model and FRU P/N) and today, the exact same problem. Mouse works fine, and the keyboard is not working at all. I tried 4 pairs of batteries before deciding the liklihood of bad batteries was extremely minimal.This is not a bluetooth device, so it can not be 'unpaired' It works on the 2.4 GHz frequency via USB receiver and special drivers for that interface. I tried uninstalling the keyboard from the device manager and re-installing. No luck.Any advice is greatly welcomed!Thanks in advance.
We're having the same issue. Keyboards going bad and unable to get the replacements to work. Mouse works, unable to to get the keyboards to talk. Some replacements come came with new USB donglles, some didn't. Instructions that came with says to press the connect button on the bottom of the keyboards. None of our keybaords have a connect button.
Advent Wireless Keyboard K312 Driver Download
Our Lenovo Rep. Told us in that case just pull and replace the battiries. Guess what, that doesn't work either. Does anyone know how to 're-pair' a keyboard to a USB dongle? Are they keyed as a matched pair? How do you get a new Lenovo replacement keyboard to to talk to the system using either the old USB dongle or a new one - mouse is working? All,I've looked into this with our engineers.
Advent Adeskwl19
The keyboard and mouse are factory paired with the dongle and must all be replaced together as a set. Additionally, there are serial numbers on the bottom that can help you visually identify matching sets.
